Can I order samples?
Are the product images showing an accurate representation of the actual item?
Can you send me a product brochure?
An item I ordered in the past is no longer showing on the website.
What is the difference between regular, slim and pro-slim fit?
I don’t understand the sock Sizes.
What size will I be?
When is an item coming back into stock?
What are your minimums for branding?
Can I change the names and numbers on my order?
How do I approve my artwork?
How much does branding cost?
What font do you use for names/numbers?
How long does an order take to be branded?
Do I have to order online?
Can I place an order over the phone?
How do I cancel an order?
Can I change my delivery address?
Can I remove an item from an order?
Can I add to an order?
Can I amend my order?
I can't checkout, is there a problem with your website?
I forgot to use my discount code.
How do I get in touch with one of your sales representatives?
Paying via bank transfer
Where do I enter my voucher code?
Free Shipping on orders over £100
How can I pay for my order?
I've tracked my order online with the courier and it is showing as delivered but I haven't received it.
I missed my delivery, what should I do now?
How much does delivery cost?
How can I check the status of my order?
When is my order due for delivery?
Do you ship outside the UK?
My delivery date has passed and I still don't have my order.
How long does an order take to be delivered?
Where is my order?
What should I do if my order hasn't been delivered yet?
How long can I keep my order before returning it?
I have been delivered a faulty item.
The item(s) I have received are too large/small.
How do I return an item?
Refunds Process
Returns and Exchange Policy
What are your terms and conditions?
What is your privacy policy?
Who are PUMA Teamwear?
Can you sponsor my team or club?
I can't remember my password or account login details.
How secure is your website?
Why do I need to register on the site?
I can't log into the website.
In order to customise a kit, you need to login or create an account with us so we can save your progress.
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