Can I order samples?
Are the product images showing an accurate representation of the actual item?
Can you send me a product brochure?
An item I ordered in the past is no longer showing on the website.
What is the difference between regular, slim and pro-slim fit?
I don’t understand the sock Sizes.
What size will I be?
When is an item coming back into stock?
What are your minimums for branding?
Can I change the names and numbers on my order?
How do I approve my artwork?
How much does branding cost?
What font do you use for names/numbers?
How long does an order take to be branded?
Do I have to order online?
Can I place an order over the phone?
How do I cancel an order?
Can I change my delivery address?
Can I remove an item from an order?
Can I add to an order?
Can I amend my order?
I can't checkout, is there a problem with your website?
I forgot to use my discount code.
How do I get in touch with one of your sales representatives?
Paying via bank transfer
Where do I enter my voucher code?
Free Shipping on orders over £100
How can I pay for my order?
I've tracked my order online with the courier and it is showing as delivered but I haven't received it.
I missed my delivery, what should I do now?
How much does delivery cost?
How can I check the status of my order?
When is my order due for delivery?
Do you ship outside the UK?
My delivery date has passed and I still don't have my order.
How long does an order take to be delivered?
Where is my order?
What should I do if my order hasn't been delivered yet?
How long can I keep my order before returning it?
I have been delivered a faulty item.
The item(s) I have received are too large/small.
How do I return an item?
Returns and Exchange Policy
What are your terms and conditions?
Who are PUMA Teamwear?
Can you sponsor my team or club?
I can't remember my password or account login details.
How secure is your website?
Why do I need to register on the site?
I can't log into the website.
In order to customise a kit, you need to login or create an account with us so we can save your progress.