Frequently Asked Questions
For customised/personalised items our lead time is three weeks plus delivery thereafter. So, as long as you approve your designs within the timeframe we give you, your order should be with you no later than 15 – 18 working days after you order it.
Standard delivery costs are:
UK mainland – £4.95
Europe – £14.00
Rest of the world – £20.00
We’ll let you know when we’ve sent your kit to you and give you the tracking details.
Set up your team(s)
Kick off by starting a team profile for each squad you’re ordering for. Just select add a team and enter the squad name.
Design your kit
Creating professional-looking strips is a doddle with our new Kit Manager, whether you’ve got something in mind or need a bit of inspiration. Pick from a wide range of colours and styles and add your customisation and personalisation. You can preview your designs and make as many changes as you like until you’re happy. If you want finish them later, just save them and they’ll be there when you come back.
Add player details
Our simple dashboard means it’s easy to enter the order details for each item and player, from name and numbers to size and quantity. Once you get your order to us we can get started, but if you need extra time you can save your details and come back and complete your order at any point. When you’ve finished your order just go to the checkout to complete your purchase and leave the rest to us. We’ll keep you posted and let you know when your kit’s on its way.
Throughout the year we receive numerous requests for donations and sponsorship opportunities.
The cost of honouring all such requests would be prohibitive, and, because we do not want to discriminate by honouring some and not others, it is company policy to refrain from supporting such requests.
If you have submitted a written request for donations or sponsorship then please note that, again due to the number of requests that we receive, we are unable to reply to these requests.
In order to customise a kit, you need to login or create an account with us so we can save your progress.